Terms & conditions

All returns must be received in the condition in which they were sent. They must not have been worn, altered or washed. All original tags must be attached and items must be returned in the original packaging. We reserve the right to refuse a return if these conditions are not met. 

Provided these conditions are met, regularly priced items can be returned within 5 days from the day goods were delivered for a full refund, credit or exchange. We are unable to offer returns on sale or promotional items. In the case of exchanges, please included a written description of the items needed.

Credits or refunds will be issued and exchanged items dispatched only after the returned goods have been received and undergone a quality control check. In the case of credit, a voucher code will be emailed to you within 2 days. You may use this voucher code for any future purchase and it is valid for 6 months. Refunds have a processing time of 10 working days and may take an additional 1-4 days to reflect in your bank account. We reserve the right to reject returns and exchanges if T&Cs are not met.

Unfortunately we are currently unable to accept returns and exchanges internationally for more information please contact info@lunarlife.co.za